Policies, Terms
& Disclaimers
Story and Soul LLC · Effective November 15, 2025
How we handle your information.
At Story and Soul LLC, we respect the privacy of your personal information — and your story.
As a licensed mental health provider, we are required by law to protect your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any health-related information you share through therapy sessions, forms, or communication with us will be kept strictly confidential unless otherwise required or permitted by law — for example, with your written consent, or in cases of risk of harm to yourself or others.
Communication through this website — including contact forms or email — may not be HIPAA-secure. Please do not share sensitive health information through those channels. Once you are an established client, we will provide secure options for communication, including encrypted messaging through the client portal.
We may collect non-clinical personal details — such as your name, email address, or phone number — when you fill out a form, schedule an appointment, or request information. This information is used only to communicate with you or provide the services you have requested. We do not sell, rent, or share your personal information with third parties without your consent.
We take reasonable and appropriate measures to protect your information. While we use safeguards to secure the data you provide, no method of electronic transmission is entirely secure. Please use your discretion when sharing sensitive information online. By using this website, you consent to this Privacy Policy.
Using this site.
By accessing or using kirkthecounselor.com, you agree to the following:
All content on this site — including text, images, logos, and design — is the property of Story and Soul LLC and may not be used or reproduced without permission.
Use of this site does not establish a therapist-client relationship. A therapeutic relationship is only formed after a completed intake process, informed consent, and a mutual agreement to begin services.
We reserve the right to modify, update, or restrict content or site access at any time without notice.
These terms are governed by the laws of the State of Ohio.
This is not clinical advice.
The information on this website is intended for educational and informational purposes only. It should not be considered clinical advice or a substitute for therapy, diagnosis, or treatment.
Visiting this site, contacting us through it, or reading content here does not establish a therapeutic relationship. A therapeutic relationship is only formed after a completed intake process, informed consent, and a mutual agreement to begin services.
This website may contain links to external resources. While we strive to share valuable information, we are not responsible for the content, security, or privacy practices of third-party sites.
Under the No Surprises Act, you have the right to receive a Good Faith Estimate of what services may cost before receiving care. There will never be any billing surprises at Story and Soul LLC. Requests for a Good Faith Estimate can be made at any time.
Your use of this site signifies that you understand and accept these conditions. If you do not agree, please discontinue use of this site.
Reach out directly.
If you have questions about these policies or how your information is handled, contact Kirk directly at kirk@kirksheppardcounseling.online